Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused food and beverage products. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Ensure the product is in its original packaging; for food safety reasons, we can only accept returns on items that are unopened and sealed.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will process a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing